Sheraton Indianapolis Hotel At Keystone Crossing, Indianapolis ➤ Reviews, Rooms & Prices 2025

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About the Hotel

8787 Keystone Crossing, Indianapolis, Indiana, United States, 46240

Sheraton Indianapolis Hotel At Keystone Crossing is a 4-star hotel conveniently connected to The Fashion Mall at Keystone. This property boasts modern amenities and comfortable accommodations, positioned in an affluent district. Ideal for both leisure and business travelers, it allows easy access to key attractions in Indianapolis. Guests can enjoy a range of facilities and services designed for an enjoyable stay.

Location

Sheraton Indianapolis Hotel At Keystone Crossing is strategically located near major attractions like the Indianapolis Motor Speedway and Newfields. The hotel is also 30 km from Mount Comfort and easily accessible from Indianapolis International Airport, which is a short drive away. Its prime location in one of Indianapolis' best shopping areas simplifies access to both shopping and corporate districts.

Rooms

The hotel features 395 air-conditioned rooms equipped with premium bedding and ergonomic workspaces. Each room includes modern amenities such as flat-screen televisions and refrigerators. Additionally, complimentary Wi-Fi access is available throughout the accommodations. Guests can find conveniences like pay-per-view movies and coffee makers in every room.

Eat & Drink

On-site dining includes the Patio Keystone Crossings, which specializes in American fare with Al Fresco dining options. For quick meals, the Keystone Café provides prepackaged meals and beverages, including hot coffee, available throughout the day. The Lobby Bar offers a casual setting for guests to unwind in the evenings. Room service is also available for those preferring to dine in privacy.

Leisure & Business

The property features an indoor heated pool, fitness center, and spa tub for leisure activities. Business travelers have access to a versatile event space, suitable for social occasions and meetings, with expert event planners on hand to assist. Additional amenities include a 24-hour business center and concierge services to enhance the guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Traditional Queen Room Two Queen Beds

Max:

4 persons

34 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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King Suite Sofa Bed

Max:

2 persons

51 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Executive Queen Room Two Queen Beds Upper Floor

Max:

4 persons

34 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Indianapolis 16.9 km

Airports

Mount Comfort (mqj) 25.6 km

Indianapolis International (IND) 40.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Clean!

“The room was incredibly clean and comfortable, with soft beds and crisp sheets that made for a perfect night's sleep.” view full review

Great Bar Experience

“Despite the chaos, the bar staff were friendly and went above and beyond to ensure we felt taken care of during our wait.” view full review

Accessible Amenities

“The hotel provided seamless access to all facilities, ensuring a comfortable stay regardless of mobility challenges.” view full review

Fun Eclipse Party!

“The themed eclipse party was wonderfully organized, offering great drinks and music that made for a fun and memorable evening.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Car hire
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8787 Keystone Crossing, Indianapolis, Indiana, United States, 46240

Map view

8787 Keystone Crossing, Indianapolis, Indiana, United States, 46240

City landmarks

3455 Harper Rd

Fastimes Indoor Karting

3.7 km

Park

Sahm Park

4.3 km

Park

Marott Park

4.4 km

1235 Central Park Dr E

The Waterpark at the Monon Community Center

4.5 km

Gallery

Indianapolis Art Center

5.1 km

1980 E 116th St Suite 235

Rejuvenating Touch Massage & Bodywork

4.8 km

6511 Ferguson St

Half Baked Pottery

5.5 km

146 W Carmel Dr Just West of Rangeline Rd

Mr. Muffin's Trains

5.5 km

Nearby

Mall

The Fashion Mall at Keystone

260 m

Restaurants

Piada Italian Street Food

470 m

8601 River Crossing Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

great location

friendly staff

cleanliness issues

limited dining options

6.2/10

Nice

Rooms

6.7

Location

8.0

Service

7.7

Dining

5.7

Don

United States, December 2023

6.4/10

The hotel is conveniently located next to a mall and close to various dining options. The rooms are generally clean, though some areas need dusting. The staff provides pleasant service. The dining experience could be improved with fresher offerings. The hotel location exceeded my expectations, despite some cleanliness issues in certain areas.

Rooms

8.0

The rooms were clean overall, but could use some dusting in less visible areas. The room temperature was comfortable during my stay.

Service

7.0

The staff was pleasant, accommodating, and helpful. However, communication was challenging at times with a staff member wearing their mask incorrectly.

Location

7.0

The hotel's location was better than expected, near a variety of food places and next to a mall. However, cleanliness issues were noticeable in some spots around the property.

Dining

5.0

The dining experience was substandard with dried-out food options, especially considering the hotel's pricing. Limited food choices were available during my stay.

Facilities

6.0

The facilities need some attention in terms of cleanliness, especially regarding the HVAC vents over the hot tub. Overall, the hotel amenities were adequate.

great location

cleanliness issues

Margaret

United States, August 2023

8.2/10

My stay at the hotel was overall pleasant. The rooms were nice, but a bit too hot despite the air conditioning. The noise from other guests was a bit disruptive, but the room itself was perfect and free from any mold issues.

Rooms

8.0

The rooms were perfect and free from any mold issues, but it was a bit too hot even with the air conditioning on.

Service

9.0

The service was great. From the bar manager to the housekeeping staff, everyone was friendly and welcoming.

Location

9.0

The location was very convenient, especially being connected to a nice mall for shopping and dining.

Dining

7.0

Facilities

8.0

The facilities were good, with everything you need for a comfortable stay.

Alfred

United States, July 2023

6.2/10

My stay at the hotel was a bit of a mixed bag. The location was fantastic, close to shops and decent restaurants, making it a convenient spot. The service was friendly and accommodating; however, there were some issues with room cleanliness and odor. The dining experience was satisfactory, but improvements could be made. Overall, a decent stay with room for enhancements.

Rooms

5.0

Our room didn't have a new or modern feel and had a funky odor. The cleanliness left much to be desired.

Service

7.0

The service staff was very nice, friendly, and accommodating, which made our stay more pleasant.

Location

8.0

The location was fantastic, close to shops and decent restaurants, and convenient to the highway.

Dining

6.0

The dining experience was satisfactory, with one order mishap, but the food overall was still enjoyable.